We will treat all your Personal Information as confidential (although we
reserve the right to disclose this information in the circumstances set out
below). We will keep it on a secure server and we will fully comply with all
applicable UK Data Protection and consumer legislation.
When you shop on this Website, we will ask you to input, and will collect
Personal Information from you such as your name, e-mail address, billing
address, delivery address, telephone number, product selections, credit card or
other payment information. We, and our third party providers
of advertisements and content, may collect information about where you are on
the internet (eg the URL you came from, IP address, domain types like .co.uk
and .com), your browser type, the country and telephone area code where your
computer is located, the pages of our website that were viewed during your
visit, the advertisements you clicked on, and any search terms that you entered
on our website ("User Information"). We may collect this information
even if you do not register with us.
You should be aware that this site is being monitored by FastStats software,
and may capture information about your visit that will help us improve the
quality of our service.
We confirm that any Personal Information which you provide to us (or which is
available on public registers) and any User Information from which we can
identify you, is held in accordance with the registration we have with the Data
Commissioner's Office. We use your information only for the following purposes:
* Processing your orders;
* For statistical purposes to improve this Website and its
services to you;
* To serve website content and advertisements to you;
* To administer this website;
* If you consent, to notify you of products or special
offers that may be of interest to you.
You agree that you do not object to us contacting you for any of the above
purposes whether by telephone, e-mail or in writing and you confirm that you do
not and will not consider any of the above as being a breach of any of your
rights under the Telecommunications (Data Protection and Privacy) Regulations
1999.
When you create a shopping account while ordering online you will be given the
option to receive information from caithness-crystal.co.uk by e-mail about products,
promotions or special offers which we feel may be of interest to you. In the
event that you do not wish to be contacted for such purposes, ensure that you
untick the appropriate box as you go through the registration process. You may
unsubscribe from our contact list at any time by replying to a promotional
e-mail with the word "unsubscribe" in the subject line, by clicking
on the unsubscribe link at the bottom of the e-mail or by e-mailing us at info@caithness-crystal.co.uk
When entering any of our contests or prize draws, you provide your name, email
address and mailing address. If you win, we will send the prize to the address
entered and notify you by email. When you enter a contest or prize draw, you
will be given the option to receive information from caithness-crystal.co.uk by e-mail
about products, promotions or special offers which we feel may be of interest
to you. In the event that you do not wish to be contacted for such purposes,
ensure that you untick the appropriate box as you go through the registration
process. You may unsubscribe from our contact list at any time by replying to a
promotional e-mail with the word "unsubscribe" in the subject line,
by clicking on the unsubscribe link at the bottom of the e-mail or by e-mailing
us at info@caithness-crystal.co.uk
Your Personal Information may be disclosed to reputable third parties. Caithness-crystal.co.uk
requires all such third parties to treat your personal information as fully
confidential and to fully comply with all applicable UK Data Protection and
consumer legislation from time to time in place.
You should be aware that if we are requested by the police or any other
regulatory or government authority investigating suspected illegal activities
to provide your Personal Information and /or User Information we are entitled
do so.
We use Cookies to keep track of your current shopping session to personalise
your experience and so that you may retrieve your shopping cart at any time -
if you do not accept Cookies you will not be able to use this Website.
In addition, if any external advertisements appear on this site, our third
party advertiser may place or recognise a unique Cookie on your browser but it
will not collect any personally identifiable information about you.
Please check back frequently to see any updates or changes to our privacy
policy.
Caithness-crystal.co.uk is a trading name of Caithness Crystal Limited.
Questions regarding this Policy should be directed to the Registered Office of Caithness Crystal Ltd as follows:
Caithness Crystal Ltd, Paxman Road, Hardwick Industrial Estate, Kings Lynn, Norfolk, PE30 4NE
We understand the increasing privacy concerns that many people experience when
purchasing from an online company.
At Caithness Crystal Ltd your information will
always be kept confidential. We will never sell / disclose / rent information
about our website visitors to any outside parties. At Caithness Crystal Ltd , we
Endeavour to protect your privacy, and only collect information that is relevant
and useful in providing both you and us a more responsive, convenient and
positive experience. The primary purposes of collecting information are for
transactional information and for providing you with a better website
experience. Information required to process an online transaction includes: your
name, address, phone number, email address, credit/debit card detailsWe will
only use information collected from you in a lawful manner. We will never use
any information collected from you, unless permitted to do so.Customer
security is of paramount concern to us.Caithness Crystal Ltd takes customer
informational security very seriously and is constantly looking to invest in the
most modern and effective safeguard technology. We do not store any
financial data.Our website features an array of external links that are
intended for your benefit and interest. However, external websites may operate
different privacy policies to us, thus we would advise that you refer to their
individual policies.